Q: Is check in available after-hours?

Yes! Please <a href="tel:07 4959 0152">call us</a>, and we’ll arrange after-hours check in for you.

Q: Where are the walking trails?

You’ll find information about our walking trails <a href="https://www.capehillsboroughresort.com.au/experiences/walks">here</a>. If you’re having trouble finding entry points, please ask our staff.

Q: Where can I find information about tides?

You’ll find tide times and heights for today <a href="https://tides.willyweather.com.au/qld/mackay/cape-hillsborough.html">here</a>. They’re also at reception – on the wall inside and on the blackboard outside.

Question 1

What's the best way to interact with Cape Hillsborough's wildlife?

Accepted Answer

We love sharing our wildlife with visitors – it’s part of what makes staying at Cape Hillsborough so special. But, to keep them (and you) safe, it’s important to keep a few dos and don’ts in mind.

Please do:

Keep a safe distance from all animals
Step aside if an animal approaches you, and let it pass
Stick to designated walking trails
Observe animals' during the day and at night, to see extraordinary changes in behaviour
Bring a camera and take amazing photos
Stay with us as long as possible, to get the full Cape HIllsborough wildlife experience

Please don’t:

Feed the animals
Touch, pat or approach the animals
Make sudden movements or loud noises around the animals
Walk through or amongst a group of animals
Take close up selfies, or use torches or flashlights around the animals
Use drones anywhere in the park
Bring your dogs or other domestic animals with you

Question 2

When do the kangaroos and wallabies visit the beach?

Accepted Answer

Our kangaroos and wallabies usually visit at sunrise. However, the exact time varies, depending on the season – please ask our staff when to expect them during your stay.

What’s more, our kangaroos and wallabies are wild, nocturnal creatures, so you might see them around at other times, too. For your best chance of spotting them, keep your eyes on the national park day use area.

Question 3

Is Cape Hillsborough Nature Tourist Park pet friendly?

Accepted Answer

To protect our wildlife and national park, we have a no-pet policy. If you need someone to look after you pet while you’re staying with us, we recommend these pet carers: LG Doogy Day Care (Seaforth) – 0429 799 097 Pet Sitting Mackay and Surrounds – 0414 174 620 or via Facebook Cuddles Pet Care QLD Pet Minding (Beaconsfield) – 0417 821 972

Question 4

Is wifi available?

Accepted Answer

We’re excited to share that Wi-Fi is now available at Cape Hillsborough Nature Tourist Park.

Question 5

What time is check in?

Accepted Answer

For cabins, check in is 2pm. For powered and unpowered sites, check in is 11am. If you’d like to check in earlier, please contact us – we’ll help if we can.

Question 6

What time is check out?

Accepted Answer

Check out is 10am for all accommodation.

Question 7

Is check in available after-hours?

Accepted Answer

Yes! Please call us, and we’ll arrange after-hours check in for you.

Question 8

Where are the walking trails?

Accepted Answer

You’ll find information about our walking trails here. If you’re having trouble finding entry points, please ask our staff.

Question 9

Where can I find information about tides?

Accepted Answer

You’ll find tide times and heights for today here. They’re also at reception – on the wall inside and on the blackboard outside.

Question 10

Are fires permitted?

Accepted Answer

No, for the safety of our guests and environment, fires are not permitted.

Question 11

Is there a dump point?

Accepted Answer

Yes, and, if you’re staying with us, use of the dump point is free.

Question 12

Do you have accessible accommodation?

Accepted Answer

Yes, we have The Cape 2 Bedroom Accessible Cabin. To book, please contact our staff.

Question 13

Do you have accessible campsites?

Accepted Answer

Yes, when booking, please ask our staff for a campsite near our accessible facilities.

Cape Hillsborough FAQs